How to Set Up a Kiosk (Factory) User

When you have created a staff member, you can either make them an Office User by inviting them to log in, or you can make them a Kiosk User (also called Factory User) by following the steps below.

Note: The number of Office and Kiosk Users you can have is based on the size of your subscription package. To increase your package size or add extra users, see How to Update Your Subscription and/or Billing Details.

Setting Up a Kiosk User

To set up a Kiosk User, follow these steps:

From the User Menu Panel on the left, navigate to Staff.
Click into the staff member you want.
Click Set Kiosk PIN at the top of the screen.
A pop-up will appear and advise you that a temporary PIN will be generated. Click Create.
You will be shown the temporary PIN and a link for the staff member to log in to the Kiosk.
Copy the link and the temporary PIN and email these to your staff member, then click OK to exit the dialogue.
When your staff member follows the link and enters the temporary PIN, they will be immediately prompted to set a new PIN.

You can reset, revoke, or disable a staff member's PIN by clicking into their profile from the Staff tab and then clicking More.