How to Update Your Subscription and/or Billing Details
Update your subscription to include a bigger package, or additional office or kiosk users, or optional extras such as integrations. You can also remove additional purchases if they are no longer required; and you can easily update your billing details at any time.
In this article:
Updating Your Subscription
- Login to Jobman.
- Click My Jobman > Subscriptions (shown below).
- Click into the subscription you would like to update.
- Click Update.
- Choose your options from the drop-down.
- Click Update Subscription.
- You will receive a notification that the request has been sent!
Your request will be sent through to our support team, who will make the changes to your subscription and billing for you. Once this has been done, you will be notified via email.
Please Note: You will be charged a proration amount meaning if you have added products, a small amount will be charged immediately for the cost of the additional product(s) for the remainder of that billing cycle. If you remove a product, a credit will be added to your account, which will then be applied to your next monthly subscription fee.
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Updating Your Billing Details
- Login to Jobman.
- Click My Jobman > Subscriptions (shown above).
- Click into the subscription you would like to change the billing details for.
- Click Billing Portal.
- You will be redirected to Stripe.
- Click the edit (pencil) button next to your current card details.
- You will be redirected a new page where you can Add a New Payment Method.
- Add your details and click Update.
You can also update your billing email if needed.