Update Your Subscription

Let's go over how to change your subscription or payment options for your Jobman Software. Once you've set up your subscription you may find you need to upgrade your package or add additional office or factory users. You can also add integration packages, or remove additional purchases if they are no longer required.

How to Update your Subscription

  1. Login to your Jobman - if you are already in the software, click into 'My Jobman' as shown below.
  2. Click into 'Subscriptions'.
  3. Click into the subscription you would like to update.
  4. Click 'Update'.
  5. Choose your options from the dropdown.
  6. Click 'Update Subscription'.
  7. You will receive a notification that the request has been sent!

Your request will be sent through to our support team who will make the changes to your subscription and billing for you. Once this has been done, you will be notified via email.

Updating your Billing Details

Accessing the 'Subscriptions' as shown above, click into the one you would like to update the payment details for.

  1. Once you're in the subscription, click 'Billing Portal' & you will be redirected to Stripe.
  2. Click the edit (pencil) button next to the current card details.
  3. You will be redirected a new page where you 'Add a New Payment Method'.
  4. Add your details and click 'Update'.

You can also update the billing email if this ever changes.

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