Disable, Revoke, or Deactivate a Staff Member

For various reasons, you may need to disable or revoke a staff member's login details.

You can also deactivate a staff user profile if that user no longer requires access to Jobman, e.g. if they have left your company.

Important: When a staff person leaves your organisation, you must deactivate their user and create a new one for the next person in their role. If you try to edit a staff user profile (e.g. by changing the name and email address), the new person will experience difficulties logging in, because the existing user profile is linked to the last person's login details.

In this article:

Disable or Revoke a Staff Login

Deactivate a Staff Member

Disable or Revoke Staff Login

To revoke or disable a staff person's login, follow these steps:

  1. From the User Menu Panel, navigate to Staff.
  2. Click into the staff member whose login you want to revoke or disable.
  3. Click More (see below), then select either Disable Login or Revoke Login. (If the person is a Kiosk user, select Disable Kiosk or Revoke Kiosk PIN.)
  4. A pop-up will appear and ask you to confirm your action.

Deactivate a Staff Member

To deactivate a staff member, follow these steps:

  1. From the User Menu Panel, navigate to Staff.
  2. Click into the staff member you want to deactivate.
  3. Click More (see below), then select Deactivate.
  4. A pop-up will appear and ask you to confirm your action.

Please Note: The deactivated staff member will no longer be able to access Jobman, and their staff file will be moved to Deactivated, which you can access using the drop-down at the top-right of the Staff tab:

Information

Revoke - Will remove login details including PIN and password, and the staff member will no longer be able to log in.

Disable - Temporarily disable the staff member's access to Jobman.

Deactivate - For employees who have left and are no longer required to access Jobman. These can be reactivated if the employee returns.

Read More: Invite an Office User or Setup a Factory User.

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