How to Create and Track Contact Sources
Contact sources allow you to find out how your clients or customers have heard about your company.
In this article:
View or Allocate Contact Sources
Creating a Contact Source
- From the User Menu Panel, navigate to Settings > Contacts > Sources.
- Click Create.
- Name your source, e.g. Web Search.
- Click Create again.
Click into one of your contact sources at any time to Update (rename) or Delete it.
Please note: You cannot delete a source if it is currently allocated to one or more of your contacts.
View or Allocate Contact Sources
When creating a new contact, you can select a contact source from the drop-down:
You can also click Add new source to create a new source and allocate to this contact on the fly.
To change the source for a contact, follow these steps:
- Go to Contacts and click into the contact you wish to update.
- Click Update.
- Choose a new source from the drop-down, or add a new one by clicking Add new source.
- Click Save Changes.
Tip: When browsing the Contacts tab, you can use the Source column to view and sort contacts by source.