FAQ: Templates and PDFs
Q. My Chosen Font Appears Correctly in the Preview, but not the PDF. Why?
A. This is due to the difference between previewing and generating a PDF.
When you preview a template, your web browser is displaying the HTML and CSS. But when you generate a PDF, Jobman's servers handle the rendering. This difference can cause slight variations between what you see in the preview and the final PDF, which is why we call it a "preview."
Not all fonts are standard across all systems. Your chosen font might be a custom font on your computer or included with your operating system, but it's not available everywhere.
In CSS, when you use font-family
, you're giving the system a list of fonts to try, starting with your preferred font.
For example: font-family: 'Century Gothic', sans-serif !important;
- This means "use Century Gothic if it's available, otherwise use the system's default sans-serif font."
To avoid these inconsistencies, it’s best to use web-safe fonts.
There are ways to use custom fonts, like importing them (if you have the right license) or using an open-source library like Google Fonts. However, Jobman doesn't officially support custom fonts in our templates, so unfortunately we can't guarantee they’ll work or provide help with making them work.
Q. Can Jobman Build a Custom Template for My Business?
A. Currently we don't offer custom templating services. However, our certified implementation partners such as Empire Blueprint can help you!