Training
The setup of our software is very intuitive, utilising our in-app help documents and videos will have you up and running in no time. However, if you are looking for one-on-one specialised help you can purchase a training session with one of our Training Specialists.
Please note: training is held via Zoom. You will receive a link to your session once you've booked.
Considering the importance of properly configuring your software, we encourage clients to ensure they have access to a computer or laptop equipped with a high-quality microphone, camera, and speakers. Using an external camera can typically cover both audio and visual needs, enhancing the Zoom experience and enabling meetings to be recorded for future reference.
How to Book a Training Session?
Simply have the subscription/organisation owner submit a support ticket by emailing help@jobman.com with the subject "Training Session".
Please include the following details in your email request:
- Request and reason for a training session.
- Your organisation's name.
- Name of person from your organisation who will be attending the session.
Please note: slots can be limited so availability is not always guaranteed within the week. For current users we recommend only booking when you have gathered a list of questions that you want covered in the training session - please ensure to include these in your booking notes so we can best prepare to make the most out of your time with our training specialists.
IMPORTANT: You will be charged immediately at the end of the training session, via the card on file for your subscription. Please note, if you are not the organisation owner of the software, you will need to obtain permission from the owner for this to happen, prior to commencement of the session.
Costs
Training sessions are charged at $150.00+GST (AUD) per hour.
Please note: training sessions are available in 1 hour segments and cannot be purchased in bulk.
Resources
Check out our YouTube channel for our help videos, online workshop webinars and more!